Customer group: Guest
Deutsch English

Payment & Shipping

Shipping and payment
 
Domestic shipments 3 € overall
Domestic shipments (COD) 3 € + 7 € delivery fee
EU countries 12 €
Rest of Europe 22 €
World 30 €
 
We ship all items within Germany as an insured package. We cooperate with DHL, which provide us with a tracking number for each shipment available. Every shipment is insured by 500 euros , which you incur no shipping risks. All international orders (EU countries and non-EU countries) we ship via DHL , as well as a package.
 
 
SHIPPING COST EUROPE AND WORLDWIDE
 
 PAKET DHL

EU-Länder:
Belgien, Bulgarien, Österreich, Dänemark (gilt nicht für Färöer, Grönland), Estland, Finnland (gilt nicht für Åland-Inseln), Frankreich (gilt nicht für überseeische Gebiete und Departements), Griechenland (gilt nicht für Berg Athos), Großbritannien (gilt nicht für Kanalinseln), Irland, Italien (gilt nicht für Livigno und Campione d´Italia), Lettland, Litauen, Luxemburg, Malta, Monaco, Niederlande (gilt nicht für außereuropäische Gebiete), Polen, Portugal, Rumänien, Schweden, Slowakei, Slowenien, Spanien (gilt nicht für Kanarische Inseln, Ceuta und Melilla), Tschechische Republik, Ungarn, Republik Zypern (gilt nicht für Nordzypern)

12 Euro

Rest Europa:
Älandinseln (Finnland), Andorra, Albanien, Belarus, Berg Athos (Griechenland), Bosnien-Herzegovina, Campione d'Italia (Italien), Ceuta (Spanien), Färöer-Inseln (Dänemark), Georgien, Gibraltar (Großbritannien), Grönland (Dänemark), Island, Kanalinseln(Großbritannien), Kanarische Inseln (Spanien), Kosovo, Liechtenstein, Livigno (Italien), Mazedonien, Melilla (Spanien), Moldau, Montenegro, Norwegen, Schweiz, Russische Föderation, San Marino, Serbien, Türkei, Ukraine, Vatikanstadt, Zypern (Nordteil)

22 Euro

Welt:

30 Euro

 
 
Delivery time / availability
 
The delivery time depends on the payment option . Orders that were paid for with cash or PayPal are usually faster ships . The advance payment will be sent after receipt of payment to our account. The bank term of up to one week. If demand and at the same time incoming orders , it may happen that an item is no longer available , although it was shown at the time of your order when available . In this case, you will also immediately notify us of . Our customer service staff are happy to help in selecting suitable alternatives. Note that in exceptional cases the delivery can take up to 5 business days.
 
Tracking
 
With the tracking number you can track your shipment here: www.dhl.de
 
Import taxes, customs fees and costs
 
For orders that are shipped outside Germany , import taxes, customs fees and costs may be charged by the destination country. Import duties and taxes are imposed by the applicable import duty office and shall be borne by the recipient. These are based on the import regulations of the recipient country . For more information you erfragst please contact your local customs office .
 
Delivery
 
If you can not reach personally the messenger , he deposited the package possibly with your neighbors. If the messenger should you not be , the packet is stored in the local post office . You then have 7 working days before the package back to us.
 
Packing station
 
You can show your course to a DHL Packstation delivery . Thus, you always have access if your schedule allows and you're not dependent on the service times of the provider. The registration for Packstation you can online on the DHL website and do in the order you need to specify only the address of the packing station and your personal code number and specify already you get our mail be delivered safely.
 
Actions
 
Actions such as " shipping free deliveries " are - if not clearly notified otherwise - exclusively for deliveries within Germany . Please understand that we still need to raise € 5 fee for our partner DHL COD shipments .
Back